3.1 Self-Service App interactive mode

The Self-Service App interactive mode allows the user to run the app as a desktop application.

The app displays a list of the Actions available. Actions are processes that are initiated by the user – for example, the user can reset the PIN of their security device, or change the PIN to a different value.

The Tasks icon also displays a notification if there are any tasks available for the user:

Tasks are processes that are initiated by the system or an operator on behalf of the user – for example, collecting or activating a smart card. Click the Task icon to display the available tasks.

Click the Refresh button to refresh the list of tasks from the server.

Both the Action list and the Task list are searchable.